Customized products are made to order, so all confirmation and production steps are final.
PR Associate maintains a strict no-refund and no-exchange policy for all customized orders.
All products are manufactured to client specifications and cannot be altered, restocked, or returned for refunds once the order has been confirmed and production has commenced.
This policy applies uniformly to all transactions regardless of the circumstances.
Clients are advised to exercise due diligence during the artwork approval phase to ensure complete satisfaction before authorizing production.
We encourage clients to carefully review all specifications, design elements, and quantity requirements prior to final confirmation.
